It is acknowledged that being involved in the child protection system can be a stressful time for families. It is important that:
- everything that is happening is explained to you
- you and your child’s views are listened to
- you are advised on the best way you can support your child during this time (for example, reassuring your child)
Wherever possible you will be kept fully informed of what is going on and, where necessary, helped to support your child.
If you feel you or your child have not been treated fairly during this time, you have the right to make a complaint. The social worker or another professional can advise you on who to contact for further advice.
If at any time you feel that you need legal advice on what you or your child’s rights are you can contact:
All agencies working with families recognise that bringing up children can be demanding and stressful. If you would like further help or advice then please speak to someone such as:
- health visitor
- nursery teacher
- social worker
- teacher
- GP
- family member or friend, or any other person who can access help for you